Enhancing Your Customer Experience Beginning with our Kickoff Team!
![Enhancing Your Customer Experience Beginning with our Kickoff Team!](https://big.nyc3.cdn.digitaloceanspaces.com/cherryoptical/general/_blog/Screenshot-2024-06-28-at-2.53.12-PM.png)
We are thrilled to announce the launch of COL’s Kickoff Team! This team was created to elevate our services and support our Sales Team in onboarding new customers. Cherry Optical Lab's responsibility has always been to ensure that our customers know more about our exceptional services and feel supported. Although this team was built with new customers in mind, we want to offer this service to our current loyal customers, too!
New accounts will be invited to schedule a 30-minute kickoff call with Brian or Heidi. Here’s a sample of things they’ll be ready to discuss or review:
Here’s a sample of things they’ll be ready to discuss or review:
- Happy Human Tools
- Ordering Platforms
- Communication Preferences
- Setting Expectations and Providing a Comprehensive Look at COL: Availability, Niche Products, Special Procedures and Service Levels, etc.
- Discuss Who, How, and When to Contact other Team Members for the Best Service
Finally, thank you for the opportunity to work with you. It means a lot to us; cheers to a bright future together!
Categories