To ensure our world-class Customer Care Team can best serve our great customers, our team will be attending quarterly training on the latest lens technologies during the dates and times listed below. Customer support will not be available during these times.

Thursday, June 19^th 12:00 PM - 2:00 PM CST

Thursday, Sept 18^th 12:00 PM - 2:00 PM CST

Thursday, Dec 18^th 12:00 PM - 2:00 PM CST

To continue our educational growth and professional development, our Customer Care and Data Entry Teams (including our remote teams) will come together in October for our annual collaboration days. These collaborative on-site group training sessions will occur during the dates and times listed below. Customer support will also not be available during these times.

Thursday Oct. 9^th 12:00 PM - 2:00 PM CST

Friday Oct. 10^th 11:00 AM - 12:30 PM CST

While we’re away, please leave a voicemail, send a message via SpecCheck, Slack, or email customerservice@cherryopticallab.com and our team will respond as soon as time allows.

Thank you for your patience and understanding as we work to make Happier Humans here at COL.